Frequently Asked Questions

Everything you need to know about your Makedo shopping experience.

What is your standard shipping timeframe?

We offer standard shipping across the globe. Orders typically process within 1-2 business days, and delivery usually takes 5-7 business days depending on your location.

How do I initiate a return or exchange?

We want you to love your fit. You can return or exchange any unworn items with original tags within 30 days of delivery. Use our online portal to generate a prepaid shipping label.

How do I know which size to order?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.

Are your materials sustainably sourced?

At Makedo, we prioritize ethics. 80% of our current collection is made from organic cotton or recycled polyester, and we are working toward 100% sustainability by 2025.

Can I track my order in real-time?

Yes! Once your order ships, you will receive an email confirmation with a tracking number and a link to monitor your package's journey to your doorstep.